At Industrial Shed, we believe in providing more than just high-quality tools—we deliver unwavering support to our customers, ensuring that every purchase is backed by reliable warranty assistance. We understand that tools are a significant investment, and when something goes wrong, you need a straightforward and efficient solution. That’s why we offer an industry-leading warranty claims process, working closely with top brands like Milwaukee, Kincrome and Makita to ensure you get the service and replacements you deserve.

Comprehensive Warranty Support for Top Tool Brands

Industrial Shed partners with trusted manufacturers that stand by the quality of their tools. As a result, we assist with a seamless claims process for three of the most respected brands in the industry:

Milwaukee Warranty Support

Milwaukee tools are built to last, and their industry-leading warranty reflects that. Depending on the product, Milwaukee offers warranties ranging from one year to a limited lifetime warranty. Most power tools come with a standard five-year warranty, while hand tools often carry a lifetime replacement guarantee.

We assist with:

• Registering your tools for warranty coverage, which speeds up claims and prevents potential issues down the line.
• Diagnosing tool issues to determine if they fall under Milwaukee’s warranty terms.
• Processing claims for defective tools, batteries and accessories.
• Facilitating repairs or replacements directly through Milwaukee’s authorized service network.
• Providing on-the-spot Milwaukee warranty support for select hand tools with lifetime coverage.

Kincrome Warranty Assistance

Kincrome is known for its trade-tough hand tools and storage solutions, all backed by generous warranties. Many of their products feature a lifetime warranty, ensuring that professionals and DIYers alike can work with confidence.

Our support includes:

• Guiding customers through Kincrome’s warranty submission process.
• Assessing eligibility for lifetime replacement guarantees.
• Assisting with tool exchanges, repairs or refunds as per Kincrome’s policies.
• Providing manufacturer insights and advice on tool maintenance for longevity.
• Hosting supplier meet-ups where customers can discuss product concerns directly with Kincrome representatives.

Makita Warranty Claims & Repairs

Makita is a leader in cordless and corded power tools, and their commitment to quality is backed by a comprehensive warranty structure. Makita offers a three-year limited warranty on most power tools and a two-year replacement warranty on lithium-ion batteries.

Our Makita support services include:

• Ensuring your tools are registered online for hassle-free warranty claims.
• Troubleshooting issues before initiating a claim.
• Handling in-store drop-offs for Makita repairs and replacements.
• Liaising directly with Makita’s service centres for quick resolutions.
• Offering professional guidance on battery care and tool maintenance to maximise warranty benefits.

Customer-First Warranty Assistance

At Industrial Shed, we pride ourselves on being the Mornington Peninsula’s leading tool store for customer support. Unlike big-box retailers that direct you to manufacturers, we take a hands-on approach to ensure you get the best outcome for your tools. Our in-store team provides one-on-one assistance to walk you through the entire claims process, eliminating confusion and delays.

We offer:

• Face-to-Face Warranty Support – Speak directly with our team for personalised service.
• Supplier Meet-Ups – We host in-store events where brand representatives from Milwaukee, Kincrome and Makita visit to answer questions and resolve warranty concerns.
• On-the-Spot Assessments – We check your tools for eligibility and process claims in-store whenever possible.
• Rapid Processing Times – Our direct relationships with suppliers ensure that warranty claims are handled efficiently.
• Tool Maintenance Advice – We provide guidance on how to properly care for your tools to reduce wear and extend lifespan.

Why Choose Industrial Shed for Warranty Assistance?

• Industry-Leading Expertise – Our team is trained to handle warranty claims and guide customers through every step.
• Strong Manufacturer Relationships – We work closely with Milwaukee, Kincrome and Makita to ensure a hassle-free process.
• No Run-Around – Unlike large chain stores, we don’t send you to a call centre—we handle your claim right here in-store.
• Customer-Centric Approach – We put your needs first, ensuring minimal downtime and maximum tool performance.

Beyond Warranty: Additional Support for Tool Users

While warranties cover defects and workmanship issues, proper tool care is essential for avoiding preventable problems. We go beyond claims processing by offering:

• Maintenance Services – We service tools in-store to keep them running at peak efficiency.
• Spare Parts Assistance – Need a replacement part? We help source and supply genuine manufacturer parts.
• Trade Nights & Demonstrations – Join our in-store events to learn about tool longevity, correct usage and new product releases.

How to Lodge a Warranty Claim at Industrial Shed

Filing a claim is simple with our three-step process, typically completed within 7-10 business days:

• Bring Your Tool to Our Store – Our team will assess the tool and verify warranty eligibility.
• Claim Processing – We liaise with the manufacturer to facilitate repairs, replacements or credits.
• Resolution – Once approved, you’ll either receive a repaired tool, a replacement unit or store credit where applicable.

Visit Industrial Shed for the Best Warranty Support on the Peninsula

If you’re experiencing issues with your tools, don’t stress—we’ve got you covered. Industrial Shed is committed to making warranty claims easy and stress-free. With our strong supplier partnerships, knowledgeable staff and dedicated customer support, we ensure every tool you purchase is backed by genuine care and service. Visit us in Somerville, call, or email us today for expert warranty support and real-time claim tracking!