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The Bottom Line: Terms & Conditions.

Last Updated: October 2024

At Industrial Shed, we take your privacy seriously.

We’re upfront about how we collect, use and safeguard your personal information when you’re on our site, making a purchase or following us on social media.

Your trust is a big deal to us, and we don’t take it lightly.

This policy lays out exactly how we handle your data, aligned with Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Read on to learn how we safeguard your information and keep your data secure.

T & C's: The Rules.

Disclaimer:

Industrial Shed Pty Ltd makes no guarantees—express or implied—about the information, content, materials, or products on this website, nor about its availability, functionality or performance, except as required by law.

Industrial Shed Pty Ltd takes no responsibility for any loss or damage, whether caused by negligence or circumstances beyond our control, that you may experience from using this website or any linked site. We also aren’t liable for any loss arising from your use of, or reliance on information accessed here.

To the fullest extent permitted by law, we disclaim any warranties on the completeness, accuracy, merchantability or fitness for purpose of this website and its contents.

Your use of this website is at your own risk. Industrial Shed Pty Ltd excludes all liability for any injury, loss, or damage arising from your use of or inability to use the information on this site, including through email communications. This includes, but isn’t limited to, compensatory, direct, indirect, or consequential damages, business interruptions, data loss, income or profit loss, property damage and third-party claims. Where liability cannot be excluded by law, Industrial Shed Pty Ltd limits its responsibility to re-supplying the relevant information or services.

By using this site, you agree to indemnify Industrial Shed Pty Ltd and anyone involved in its creation from all damages, losses, penalties, fines, costs and expenses (including legal fees) that arise from or relate to your use of this site, any information you provide or any harm caused to this site.

This indemnity includes, without limitation, liabilities related to copyright, defamation, privacy and trademark infringement.

Governing Law:

These Terms of Use are governed by the laws of Victoria, Australia. By using this site, you agree to submit to the non-exclusive jurisdiction of the courts in Victoria, Australia.

If any part of these Terms is found invalid or unenforceable by a court, the rest will remain fully effective.

If you’re accessing this site from outside Victoria, Australia, it’s on you to comply with any laws that apply in your jurisdiction.

Industrial Shed Pty Ltd makes no guarantees that the content here aligns with laws outside Australia.

General:

We reserve the right to change these Terms of Use at any time without giving you a heads-up, and we can terminate your access to this website at any time, without notice.

If you keep using this site after we’ve updated the Terms, you’re agreeing to be bound by the new Terms—simple as that.

Should your access to this website be cut off, all disclaimers, liability limits and terms laid out here still apply. You’re responsible for knowing what’s in these Terms and sticking to them.

When we refer to “website,” we mean the whole deal—any and every part of this webpage, including the design, underlying code, text, sounds, graphics, animations or any other content.

Everything you see and interact with here falls under these Terms.

T&C's Of Sales:

About Industrial Shed Pty Ltd Online

When you buy goods from industrialshed.net.au (“website”), you agree to these Terms and Conditions of Sale (“Terms”), the Terms of Use, and any Catalogue Terms. If you don’t accept these Terms, stop using the site and don’t make any purchases.

The goods and services on this website are offered by Industrial Shed Pty Ltd Online, and you can make an offer to buy them at the listed price as long as they’re available. If your offer is accepted by Industrial Shed Pty Ltd Online, a sale contract is created between you and us under these Terms and any Catalogue Terms.

When you make an offer to buy goods at the specified price through our website, you’re agreeing to these Terms. Once accepted by Industrial Shed Pty Ltd Online, we’ll sell and supply the products based on these Terms.

The Industrial Shed Pty Ltd logo and name are our intellectual property—don’t use them without permission.

In these Terms:

“You,” “user,” “member,” and “guest” mean anyone using this website.
“Website” refers to industrialshed.net.au and any other sites owned by Industrial Shed.
“Order” means an offer you make in response to an invitation by Industrial Shed Pty Ltd Online via the website.

User Agreement:

By accessing or using this website, you agree to these Terms. That means an agreement exists between you and us from the moment you access the site.

We may change these Terms whenever we see fit, without prior notice.

Your continued use of the website after changes are made means you accept and agree to the updated Terms.

We suggest you check the Terms each time you use the website and before placing an order.

If we decide to notify you of changes, you agree to receive such notices by email, either from us or a third party.

User Eligibility:

You may access and/or use the website as a guest or as a member.

To become a member of the website, you must provide your name and address, telephone number and a valid email address. If you do not provide accurate and complete details we may not be able to activate your membership or supply products to you. You agree to keep your membership details current at all times by accessing your account via the website or by contacting us through the website.

We only permit one registration per email address.

You must not use another members’ account without permission.

You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your account.

We reserve the right to terminate a member’s account without notice for any reason whatsoever including without limitation, if you have breached or we suspect you have breached these terms.

Your Legal Right:

Any Order and/or purchase made by you using this website is an acknowledgement by you that you: i. accept these terms; ii. agree that you have entered into a legal contract with Industrial Shed Pty Ltd Online in relation to these terms; and iii. these terms, together with your order, constitute the entire agreement between you and Industrial Shed Pty Ltd Online for the supply of products.

Industrial Shed Pty Ltd Online reserves the right to take legal action and seek compensation from the parent or guardian of a minor who causes an order to be placed, for any loss or damage Industrial Shed Pty Ltd Online may suffer as a result of a transaction entered into by a minor.

Orders:

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere. We recommend you carefully preview any proposed Orders before adding them to your shopping cart and proceeding with your Order.

If a refund or credit is granted, Industrial Shed Pty Ltd can take up to 14 working days to issue the credit or refund for any returned items. Items will need to be returned within 14 days from the time of approval.

You and Industrial Shed Pty Ltd Online may enter into a contract for the sale and supply of products by you making an offer via the website to purchase a product at the price advertised on the website by:

  • placing an electronic Order for the products using the website;
  • you confirming the Order details in accordance with the procedure on the website;
  • you making payment in full (plus any applicable delivery charges) on the website; and
  • the acceptance of that offer by Industrial Shed Pty Ltd Online.

When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the product(s) only when:

  • any requirements set out in these terms have been met;
  • the electronic instruction containing the offer from you enters and is recorded in our database;
  • a record is created and stored in our database; and
  • Industrial Shed Pty Ltd Online receives in its account full payment from you for the product (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.

You acknowledge that:

  • the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Industrial Shed Pty Ltd Online for reasons beyond either parties’ reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications, or the omission or failure of third party website providers or systems;
  • to the extent permitted by law, Industrial Shed Pty Ltd Online is not liable to you in any way for any loss or damage at all and however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason;
  • Industrial Shed Pty Ltd Online may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you; and
  • Industrial Shed Pty Ltd Online may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.

You will receive an email from Industrial Shed Pty Ltd Online as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact us via our website.

If your Order is not accepted by Industrial Shed Pty Ltd Online, Industrial Shed Pty Ltd Online will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.

Industrial Shed Pty Ltd Online may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your Order.

Any representations made about stock availabilities are accurate to the last known stock level and are subject to change. If Industrial Shed Pty Ltd Online cannot supply a particular product, Industrial Shed Pty Ltd Online will notify you by telephone or email as soon as possible.

Industrial Shed Pty Ltd Online will be deemed to have accepted your Order on the first to occur of issue to you by email of a tax invoice for the sale and the fulfilment of your Order.

Payments:

Payment Methods: We accept Credit Cards, PayPal, Afterpay, Approved Customer Accounts, as displayed at checkout. All payments must be completed in full before orders are processed and shipped.

Pricing: All prices are listed in [currency, e.g., AUD] and include applicable taxes unless otherwise stated. Prices are subject to change without notice, and we are not liable for pricing errors.

Full Payment Requirement: Orders are only confirmed once full payment, including any applicable delivery charges, is received. Partial payments are not accepted.

Transaction Security: We use secure payment gateways to protect your transaction information. However, Industrial Shed Pty Ltd is not responsible for unauthorised access to payment information due to factors beyond our control.

Failed or Delayed Payments: If a payment fails or is delayed, your order may be held or canceled. You will be notified if this occurs, and we may request alternative payment arrangements.

Refunds and Adjustments:
Refunds, if applicable, will be processed through the original payment method and may take up to 14 business days to complete.

Currency and Conversion Fees: Payments are processed in AUD. If you’re paying with an international card, additional currency conversion fees may apply and these are your responsibility.

Deliveries:

Shipping Costs and Options: Delivery costs and available shipping options are shown at checkout. Rates vary based on location, package size, and selected delivery method.

Delivery Times:
Estimated delivery times are provided at checkout but may vary due to factors beyond our control, such as carrier delays or weather. Industrial Shed Pty Ltd is not liable for any delays in delivery once the order has been shipped.

Delivery Address: Ensure your delivery address is correct at checkout. We aren’t responsible for orders shipped to incorrect addresses provided by the customer. Any re-shipping costs will be at the customer’s expense.

Tracking: Once shipped, you’ll receive a tracking number to monitor your order. Industrial Shed Pty Ltd cannot guarantee real-time tracking updates as this is managed by the carrier.

Damaged or Lost Items:
If your order arrives damaged, contact us within 3 days with photos and a description. For lost items, please allow time for us to work with the carrier on resolution. We’ll replace or refund orders only when claims are verified.

Delivery Areas: We deliver to all of Australia, but certain remote areas may have limited delivery options. Additional fees may apply for extended delivery zones.

Authority to Leave: By selecting “Authority to Leave” at checkout, you agree that the package can be left unattended at your location, and Industrial Shed Pty Ltd is not responsible for any loss or theft after delivery.

Missed Deliveries: If delivery is attempted and no one is available, the carrier may reattempt or leave instructions for pick-up. Any fees for re-delivery or storage are the responsibility of the customer.

Order Fulfillment: Orders are typically processed within 1-3 business days of payment confirmation. Delays in processing may occur during peak times, and we’ll notify you of any changes.

In - Store Collections:

Location & Notification: Collect orders at Factory 1/30 Simcock Street, Somerville VIC 3912. Wait for email/SMS confirmation before arriving.

ID Requirement: Bring photo ID and order confirmation for pick-up. We verify IDs for security.

Collection Period: Pick up within 7 days of notification. Contact us if you need more time; uncollected orders may be canceled.

Identification:
If someone else is collecting, they need the order confirmation and their own ID. Inform us in advance.

Returns & Changes:
Returns follow our standard policy. Contact us promptly for order changes; modifications may not be possible once it’s ready.

Responsibility: Ownership transfers to you at pick-up. Check items in-store for issues.

Delays:

Industrial Shed Pty Ltd Online is not liable for any delays in fulfilling obligations if caused by circumstances beyond our reasonable control.

This includes, but isn’t limited to, disruptions in essential services like electricity, banking systems, or postal deliveries.

In such cases, we’ll make every effort to minimise delays and keep you informed of any changes to expected timelines.

Warranties:

Our tools come with a manufacturer’s warranty covering defects in materials or workmanship for a specified period from the purchase date.

Industrial Shed PTY LTD warranty does not cover damage due to misuse, normal wear and tear, unauthorised repairs or non-genuine parts.

Proof of purchase is required for any warranty claims, which may include repair, replacement, or refund based on the issue.

Customers are responsible for transport costs associated with warranty claims unless otherwise stated.

Warranty coverage is limited to the tool itself and excludes any incidental or consequential damages.

Warranty Limitations:

Unless otherwise agreed in writing, Industrial Shed Pty Ltd has no liability and is not required to provide Warranty Services if the issue arises from:

- Requests for warranty services outside of business hours.
- Misuse, abuse, or improper handling of the product or its included accessories.
- Operating the product in a way that doesn’t follow the Instruction Manual.
- Using incorrect batteries or chargers.
- Using unauthorized, non-genuine, or non-standard parts with the product.
- Continuing to use the product with known or apparent faults.
- Tampering with the product beyond what is outlined in the Instruction Manual.
- Making mechanical adjustments that don’t align with the Instruction Manual.
- Failing to take reasonable steps to prevent product damage or failure.
- Storing the product inconsistently with the Instruction Manual.
- Neglecting proper maintenance per the Instruction Manual.
- Repairing or servicing the product by anyone not authorized by Industrial Shed Pty Ltd.

Additionally, this warranty does not cover the following:

- Accidental damage or damage from events outside of control (Force Majeure), including:
- Environmental factors or UV light discolouration.
- Crushing, impacts with hard surfaces, or transit-related damage.
- Damage from excessive heat or cold.
- Solvent damage or water entry into the product.
- Contact with sand, rust, corrosion, fire, or insect infestation.
- Power surges, voltage issues, or inadequate power supply.
- Abnormal product performance caused by interference from ancillary equipment or external factors.
- Damage, failures, or defects disclosed (or reasonably should have been disclosed) to you before purchase.
- Normal wear and tear, including calibration needs.
- Freight costs associated with transporting the product.
- Products with altered or removed serial numbers.
- Consumables such as battery packs supplied with the product.

No modifications to these warranty terms are valid unless approved in writing by Industrial Shed Pty Ltd.

Waiver:

If Industrial Shed Pty Ltd Online chooses not to enforce any right or provision under these terms, that doesn’t mean we’re waiving our right to enforce it in the future.

Any waiver of a term or condition is only valid if it’s documented in writing and signed by an authorised representative of Industrial Shed Pty Ltd Online.

We retain our rights and will exercise them as needed.